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State Of Nevada
Database Systems Corp. (DSC) provides services and systems that automatically call households checking on residents to ensure they are OK.
This service can re-dial the number several times and if there is no response, a message can be provided to family members or a monitoring center informing them that a resident is not responding to this call.
Contact DSC at (602) 265-5968 to learn more about our phone reassurance program and services.
State Of Nevada - Division For Aging Services
The following organization provides funding for telephone reassurance programs for its community and residents. The information provided on this page came from the website of this provider.
To obtain current information about this provider, please visit the website listed below.
Organization: Division For Aging Services, State of Nevada
Type Of Funding: Grants To Phone Reassurance Provider Agencies
Website: www.nvaging.net/grants/serv_specs/telephone_reassurance.htm
Additional Information
Mission Statement
The Division for Aging Services in the State of Nevada, Department of Human Resources, represents Nevadans aged 60 years and older.
The Division develops, coordinates and delivers a comprehensive support service system in order for Nevada's senior citizens to lead
independent, meaningful and dignified lives.
We assist our seniors in every step of the service continuum from safeguarding their rights, fostering their self-sufficiency, providing counseling to advocating on their behalf.
The Division has offices in Las Vegas, Reno, Carson City, and Elko with approximately 200 employees in these locations.
The Division issues grants to over 70 agencies statewide totaling over $13,000,000 a year.
Telephone Reassurance Service Specifications
Any exception to these Service Specifications must be requested in advance in writing and approved by the Administrator.
SERVICE DEFINITION:
This service provides telephone reassurance to seniors. The scheduled telephone contact provides the senior with a means to ensure their safety and prevent them from becoming isolated.
SERVICE CATEGORIES AND UNIT MEASURES:
Telephone Call: Telephone calls are made to seniors to reassure their safety and well-being. Programs may be personalized or computerized. A service agreement is based on a 7-day week schedule. Emergencies are handled 24-hours per day.
A. Personalized programs establish a service agreement that determines the frequency and type of calls needed by a client who is then matched to a volunteer caller. Emergency contacts are handled by a program coordinator who makes the required contact.
B. Computerized programs pre-determine an emergency contact, such as a friend, relative, neighbor or caregiver, who is automatically notified if a client fails to respond to scheduled calls. The responding cycle automatically repeats for 12 hours until one of the designated responders is able to follow-up on the problem.
One unit consists of one telephone contact, or one contact with, or on behalf of, a client.
SPECIFICATIONS:
1. Required Services:
1.1 Provide telephone reassurance on a regularly scheduled basis to seniors to assure their safety and well-being.
2. Service Prohibitions:
2.1 Staff shall not accept tips, gifts, fees, loans, or anything of value from clients.
2.2 Staff shall not solicit during phone contact.
2.3 Staff shall not share calling list with other parties or organizations.
3. Documentation Requirements:
3.1 Develop a service agreement that includes the name of the client, address, phone number, frequency/type of contact desired by the client (check or chat), and the designated list of emergency contacts to be called (family member, neighbor, landlord, caregiver, police). A copy of the service agreement must be provided to the client and maintained in the client file. The service agreement must be amended whenever changes are made to the schedule of services. A copy of the amended service agreement must be provided to the client and maintained in the client file.
3.2 For computerized programs, a computer generated calling record for each client will include client name, phone number, type of contact desired (check or chat), date and time called, and verification of client wellness.
4. Quality Improvement:
4.1 A quality assurance contact must be conducted within 90 days of enrollment and once per year thereafter to assess client satisfaction and to amend the scope of the service agreement as necessary. The quality improvement contact will be performed via the telephone. It will assess the degree of satisfaction with frequency of calls, appropriateness of the message, time of calls, and current list of responders. Results will be documented in the client file.
State Of Nevada Funding Resources (Foundations)
The following Nevada organizations are potential funders of telephone reassurance programs for communities and residents.
To obtain current information about specific Nevada agencies and foundations that provide funding for phone reassurance programs, please contact Database Systems Corp.
Note: Database Systems Corp. obtained the following names of foundations from public records. There is no assurance that these foundations provide funding for your specific telephone reassurance program or community notification system.
This information is provided to help you research funding for your project using community grants.
Donald W. Reynolds Foundation
Archibald C. and Frances F.
Rufty Foundation
James H. Clark Charitable Foundation
Bing Fund, Inc.
Conrad N. Hilton Foundation
Nevada Community Foundation, Inc.
Lied Foundation Trust
Palm Fund
The Lemelson Foundation
Nell J. Redfield Foundation
Bing Fund Corporation
Gabelli Foundation, Inc.
E. L. Wiegand Foundation
The Bretzlaff Foundation, Inc.
The Cord Foundation
Wayne L. Prim Foundation
Ray Foundation
Morris S. Smith Foundation
Scholz Family Foundation
The Dale & Edna Walsh Foundation
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The Bennett Foundation
The Ernest A. & Mary Elizabeth Becker Family Foundation
Change a Life Foundation
Wolzinger Family Foundation
Wilbur May Foundation
Charles N. Mathewson Foundation
Crescere Foundation
Cordelia Corp.
Jacob C. Dellinger Memorial Foundation
Carol Franc Buck Foundation
The Dellinger Foundation
The Southwest Gas Corporation Foundation
Parasol Foundation, Inc.
Robert Z. Hawkins Foundation
Cyrus Tang Foundation
The Fairweather Foundation
Abraham and Sonia Rochlin Foundation
Community Foundation of Western Nevada
Greenspun Family Foundation
Frank and Victoria Fertitta Foundation, Ltd.
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To view funding sources and government agencies that may provide grants for programs such as our CARE (Call Reassurance) phone systems and community broadcast systems,
please visit our State Grant Resources web page.
Emergency Alert Phones and Networks
Database Systems Corp. (DSC) provides emergency contact and notification services and systems that automatically call residents checking to ensure their well-being. This automatic phone service can re-dial the number several times and if no one answers, an alert message can be provided to a monitoring center informing them that the called individual is not answering this call or the individual requires assistance.
These programs are effective and have helped residents who were unable to request assistance when an emergency arises.
Besides providing this Home Calling service, Database Systems Corp. (DSC) provides the most comprehensive phone solutions for the emergency broadcast system marketplace today. Whether purchasing your own emergency autodialer or using our emergency notification service, you can rely on us to deliver your alert messages.
Contact DSC today at (602) 265-5968 to learn more about our emergency and home calling services.
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