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EasyIVR Online User Guide

Edit Profile > Change Security Question

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Change Security Question

In the event an administrator forgets the User Password when logging into an account, a special question can be asked of this individual on login. If the answer matches this question, then the password will be provided to the administrator.

This menu allows the administrator to define the question to be asked at login time and define the valid response to the question.

The Administrator first selects from a list of questions in the combo box the question to be presented to the user. The Administrator must then provide a valid answer to this question.

When properly entered, the following screen appears:

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