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Call Center Outsourcing
Call Answering Services
XML Phone Message
Phone Answering Systems
Automatic Phone Services
Phone Answering and Voice broadcasting
Answering Service - Automated Phone Services
Using our own call center, Database Systems Corp. (DSC) offers complete automatic phone answering services and outbound message broadcasting phone services. Our inbound call answering service processes phone calls using our "Smart" interactive voice response (IVR) software that answers calls without an operator.
Groups and organizations looking to reduce costs and to improve their customer service can now contract their inbound call answering service and outbound voice messaging programs at our automated call center. Database Systems Corp. provides multiple secure centers that ensure high quality service and support.
As designers of call center systems and Telephone Answering Service software, DSC is uniquely positioned to manage your inbound phone service campaigns saving your organization both time and money.
DSC can deliver comprehensive hosted IVR service quickly -- providing you with a competitive advantage in the marketplace.
From external database access to web integration including XML messaging, DSC can provide very custom phone applications in a short period of time. And our phone answering services are quite affordable!
Contact Database to learn more about our automated call center and message broadcast services.
Automatic Phone Answering Service Features
DSC provides the following features and benefits at our automatic call answering services:
- Your Own 800 Number
- IVR Outsourcing Services
- Optional Professional Voice Prompts
- Unlimited Menu Selection By Caller
- Simple To Complex Caller Routing
- Complex Outside Phone Dialing Rules
- 750 Minutes Of Call Time Included
- Database Access and Update
- Website and Server Data Access
- Text To Speech Data Conversion
- Call Recording and Messaging Service
- Online Reporting with Realtime Update
- Much More....
DSC now offers an affordable and expandable IVR answering system. This 4 line IVR system includes our IVR Wizard software or comes optionally with our comprehensive IVR software development toolkit.
You can program your own system or we can provide you with a custom IVR application. These applications can be easily ported to our digital T1 IVR system (PACER) when your call volume requires a larger system.
DSC provides IVR software including our IVR wizard development tool for creating interactive voice response applications. This wizard guides you through each step when defining your IVR applications. Informational phone applications can be developed quickly. Simply record your phone prompts and fill in the blanks. Phone surveys can be put together in a logical and simple fashion.
Learn More About Our Phone Services
Contact Database to learn more about our call center phone services.