Answering Service and IVR Systems
Here is EasyIVR, our IVR phone answering service and voice mail broadcasting center for Database Systems Corp. (DSC).
IVR refers to Interactive Voice Response - we provide both turnkey IVR systems and complete outsourcing phone services using our award winning IVR technology and facilities.
DSC IVR software provides flexible results and minimal development. Using open technology, IVR solutions can access information anywhere on your network and over the web.
Voice Messaging and IVR Customer Directory
The application of voice broadcasting and 800 toll free answering services for both commercial and non-commercial use seems to be limited only by the imagination.
In just a brief amount of time we've seen this technology applied to many projects. Therefore we've created library of customer applications that our site visitors could view and actively help build. As new and innovative
applications are developed by our customers, we will include them in this directory.
That's why we decided to build this portion of the EasyIVR web site. We hope you find it informative and please come back often because we are constantly adding new applications!
IVR Resource Directory
XML Push Automatic Phone Messaging
The WIZARD Message Broadcasting system fully supports XML Push client/server applications.
Application servers can now send XML protocol messages to our WIZARD phone system to automatically dial a number and play a recorded message.
For hearing impaired phone devices, text is converted to standard TTY / TDD formated messages. For standard phone delivery, text messages can be converted to a voice message using our text to speech application software.
Multiple phone numbers can be called and multiple messages delivered (answering machine versus "live" answering), with touchphone response and call transfer capability available for standard phone messages.
IVR Software Applications
These are just a few features and applications for IVR systems:
- Customer Satisfaction Surveys
- Employee Benefit Call Surveys
- IVR Application Development
- Market Research Surveys
- Message and Recording Services
- Locator Services
- Clinical IVR Surveys
- Customer Service
- Literature Fulfillment
- Employee Testing and Evaluation
- Order Entry and IVR Programming
- Credit Card Processing
- Order Status
- Voice Mail
- Inventory Confirmation
- Account Status
- Lead Generation & Capture
- Contests and IVR Opinion Polls
IVR Resource Directory