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telephone answering service

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Phone Answering Systems
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Phone Service Information

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phone answering services

Phone Services - IVR and Voice Broadcasting

phone services Database Systems Corp. (DSC) is a leading provider of computer telephony integration products. DSC offers complete inbound telephone answering services and automatic message broadcasting services at our telecommunications call center. Our inbound call center processes 800 phone calls using our interactive voice response (IVR) system that answers calls without an operator.

Organizations looking to reduce costs and to improve customer service can now contract their inbound 800 phone service and outbound voice messaging programs at our automated call center facility.

As designers of IVR call answering systems and software, DSC is uniquely positioned to manage your call answering service and 800 number service campaigns saving your organization both time and money. Because our phone answering service software was created in-house, we can deliver comprehensive 800 number outsourcing quickly -- providing you with a competitive advantage in the marketplace. From external database access to web integration including XML messaging, DSC can provide very custom phone applications. Plus you will find these automatic phone services to be quite affordable.

Contact Database for a FREE analysis and quote and to learn more about our call center services.

Customer Profile - Microsoft Corporation

"At Microsoft, we work to help people and businesses throughout the world realize their full potential. This is our mission. Everything we do reflects this mission and the values that make it possible"

Microsoft Corporation selected Database Systems Corp. and our automatic phone messaging service to provide emergency technology and phone notification services to its employees. This emergency contact center service is provided when Microsoft needs to contact key employees for meetings during an emergency or an unscheduled event.

XML Phone Message Services

Our phone service and message broadcasting system fully supports XML Messaging client/server applications. Application servers can now send XML protocol messages to our call processing center to automatically dial numbers and play recorded messages. Text messages can be transmitted and converted to a voice message using our text to speech application software. Multiple phone numbers can be transmitted as well as multiple messages, with touchphone response and call transfer capability. For answering service clients, our inbound phone service applications can request information from your website or server using an XML Pull protocol.

Phone Service Features

  • 800 Phone Answering Service
  • Voice Broadcasting Phone Services
  • Inbound Call Center Services
  • Campaign Development and Design
  • IVR Phone Application Implementation
  • Phone Service Hosting
  • Custom Phone Service Reports
  • Phone Answering Service Software
  • Database Integration
  • Text To Speech Software Applications
  • Professional Voice Prompts
  • Quality Transcription Services
  • Maintenance Phone Services

Professional Voice Prompts

phone services To achieve the maximum results from your voice messaging service programs, consider using our professional voice recording services. We have contracted with several professional voice talents that you can sample by visiting our Voiceovers web page. These services can be provided to you at affordable prices and can put a finishing touch on your call campaign. The voice recordings can be produced in minimal time at a professional recording studio.

Phone Services and Applications

  • Account Status
  • Locator Services
  • IVR Outsourcing Services
  • Shipment Tracking
  • Customer Surveys
  • Customer Loyalty Programs
  • Market Research
  • Payroll Services
  • 800 Service Voice Mail
  • Claims Reporting
  • Employee Testing/Studies
  • Emergency Notification
  • Credit Collections
  • Mortgage Marketing
  • Voice Mail and Call Back Systems
  • Product Ordering and Fulfillment
  • Inventory Services
  • Message and Recording Service
  • Sweepstakes and Contests
  • Calling Card Services
  • Charitable Contributions
  • Invoice Payment
  • Lead Generation
  • Satisfaction Surveys
  • Fund Raising Projects
  • Political Advertising
  • Appointment Reminders
  • Severe Weather Warnings

Learn More About Our Automatic Phone Services

Contact Database to learn more about our phone services including our IVR outsourcing and voice broadcast services.