Message Service and Voice Messaging Services

Database Systems Corp. (DSC) offers complete inbound and outbound automated voice message services. Using our message service phone systems, we can broadcast voice messages and send reminders to your clients and community.

Phone messages can be automatically generated using our XML Push technology. Our voice messaging service and phone system can place one call or millions of calls. Pre-recorded messages can be played to either individuals and answering machines or just to individuals informing them of emergency alerts, community events, or appointment reminders. Different messages can be played to an answering machine versus an individual. Simple to complex scripts can be developed for touchphone response. Calls can be directed to operators that are standing by or can be transferred to outside third parties.

Contact Database for a FREE analysis and to learn more about our message services and phone systems.

Voice Message Service Features

AT&T Wireless (NYSE: AWE) is a leading provider of advanced wireless voice and data services for consumers and businesses. Operating one of the largest digital wireless networks in North America and the fastest nationwide wireless data network in the United States, AT&T Wireless provides its customers with high-quality mobile wireless communications service in the U.S. and internationally. AT&T WNCC employed our message service center with XML push to notify internal personnel whenever a network outage occurs such as its routers and general cellular infrastructure. AT&T Wireless personnel receive up to three different notifications during any given failure. These notices are triggered by a unit failure and may also include interim updates as well as a notice when the unit returns to service. AT&T personnel create dynamic messages which are converted to a voice message using our text to speech program. The message identifies the specific region where the unit outage occurred along with a list of who to call.

Voice Broadcasting Systems

DSC offers you a "Try before you Buy" option. Let us create and manage your phone messaging and voice broadcasting campaigns and you can later acquire your own voice broadcast system from us with these message applications already developed and tested. Our phone messaging systems are competitively priced along with our phone messaging services.

Phone Message Systems Phone Messaging Systems DSC now offers an affordable and expandable Voice Broadcasting analog phone system. This 4 line VB system includes our VB Wizard software or comes optionally with our comprehensive software development toolkit. You can program your own system or we can provide you with a custom VB application. These applications can be easily ported to our digital T1 IVR system (PACER) when your call volume requires a larger system. DSC provides VB software including our VB wizard development tool for creating Voice Broadcasting applications. This wizard guides you through each step when defining your VB applications. Informational phone applications can be developed quickly. Simply record your phone prompts and fill in the blanks.

XML Automatic Message Service

Automatic "Opt Out" Features and FTC Compliance

More than just "Do Not Call" list verification. Like some dialers, we fully support a Do Not Call list check prior to calling your phone lists. However, another important FTC regulation is all but ignored by most predictive dialers.

Opt Out Technology

Because of the new FTC regulations, it is now more important than ever that your automatic Message Dialer gives call recipients the option to be removed from your calling lists. Our voice broadcasting phone dialer has an automatic "Opt Out" option that lets the recipient simply "Press 1...." and the dialed phone number will automatically be placed in a Do Not Call list maintained in the PACER and WIZARD dialer. Subsequent phone lists will be checked against this DNC file.

Additionally, the FTC requires a caller ID be provided with all telemarketing related calls. This number can be answered automatically by our integrated Opt Out program and the caller can remove the phone number by simply entering it on the touchphone keypad. This totally automatic "Opt Out" process requires no human intervention and satisfies the new FTC rules.

What We Provide

VB and IVR Management Reports

• Automated Message Services and Systems
• Voice Broadcasting Services
• Phone Messaging Services
• Campaign Development and Design
• IVR Phone Application Implementation
• Phone Service Hosting
• Custom Phone Reporting
• Call Messaging Service Software
• IVR Programming with Database Integration
• Text To Speech Software Applications
• Professional Voice Recordings
• Quality Transcription Services
• Maintenance Phone Services

Professional Voice Recording

To achieve the maximum results from your message service phone programs, consider using our professional voice recording services. We have contracted with several professional voice talents that you can sample by visiting our Voiceovers and Voiceover Talent web page. These services can be provided to you at affordable prices and can put a finishing touch on your call campaign. The voice recordings can be produced in minimal time at a professional recording studio.

Phone Calling Service and Phone Messaging Applications

Customer Surveys & Loyalty Programs Shipment Tracking Employee Testing/Studies Emergency Notification Market Research Payroll Services Claims Reporting Account Status Locator Services Credit Collections Mortgage Marketing Charitable Contributions

Satisfaction Surveys Voice Mail and Call Back Systems Product Ordering and Fulfillment Inventory Services Message and Recording Service Invoice Payment Lead Generation Sweepstakes and Contests Fund Raising Projects Political Advertising Appointment Reminders Severe Weather Warnings

Contact Database to learn more about our voice broadcasting services and message phone services. br>