Products / Information
VUI Voice User Interface
Call Center Outsourcing
Toll Free Phone Service
Phone Answering Software
800 Toll Free Phone Services
Database Systems Corp. (DSC) is a leading provider of call center phone systems and provides outsourcing services at our multiple call centers.
Organizations looking for automatic toll free answering services can outsource their call answering projects at our affordable call center. As designers of interactive voice response IVR systems and software, DSC is uniquely positioned to manage your 800 answering service, saving your company both time and money.
Because our call center products are developed and supported internally, we can deliver comprehensive toll free services quickly -- providing you with a competitive advantage in the marketplace. Plus you will find our inbound and outbound telemarketing outsourcing services to be quite affordable.
TRY before you Buy
And now DSC offers you a "Try before you Buy" option. Let us create and manage your 800 toll free outsourcing campaigns, and you can acquire your own IVR System from us with these automatic 800 toll free IVR applications already developed and tested. These systems are competitively priced along with our toll free services.
Online 800 Toll Free Center
Database offers its clients both inbound toll free answering services and outbound telemarketing services with the ability to manage their own 800 phone service and voice broadcasting campaigns online. After signing up for our call center services, you can login to your own account with a unique user id and password. IVR clients can view activity reports on a real-time basis.
Voice broadcasting clients can download voice recordings and call lists and even manage the start and end of their calling campaigns. Users can view call campaign reports and the percentage of completion. To visit our Database Service Center, click on the 800 Toll Free Phone Service link.
What We Provide
- 800 Phone Service Outsourcing
- Toll Free Number IVR programs
- Voice Broadcasting projects
- Campaign Development and Design
- Online IVR Client Service Center
- 800 Phone Service Implementation
- Toll Free Outsourcing and Hosting
- Custom Reporting
- Text To Speech Software Converter
- IVR Software and Database Integration
- Professional Voice Recordings
- Quality Transcription Services
Professional Voice Recording
To achieve the maximum results from your 800 toll free phone service, consider using our professional voice recording services.
We have contracted with several professional voice talents that you can sample by visiting our Voiceover Talent and Voiceovers web page.
These services can be provided to you at affordable prices and can put a finishing touch on your call campaign. The voice recordings can be produced
in minimal time at a professional recording studio.
800 Toll Free Phone Service
- Account Status
- Locator Services
- Shipment Tracking
- Employee Testing/Studies
- Customer Surveys & Loyalty Programs
- Phone Registration Service
- Market Research
- Payroll Services
- Voice Mail
- Claims Reporting
- Message and Recording Service
- Sweepstakes and Contests
- Invoice Payment
- Lead Generation
- Satisfaction Surveys
- Voice Mail and Call Back Systems
- Product Ordering and Fulfillment
- Inventory Services
- Calling Card Services
According to the study "Contact Center Self-Service Costs", the
costs to handle a transaction at a traditional call center are
$5.00 for a live agent by e-mail,
$5.50 for a live agent by phone,
$7.00 for a live agent by chat.
Compared to the much lower costs with an automated system of
$0.24 for a customer using web self-service,
$0.45 for IVR services transaction.
||- Gartner Group
Contact Database to learn more about our outbound telemarketing and inbound toll free service.