call answering services
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phone answering services

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call answering services

Call Answering Applications

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Call Answering Services
IVR Outsourcing Services and Systems

Automatic Call Answering Services

call answering services Database Systems Corp. (DSC) has been providing state-of-the art technology in the computer industry since 1978. Using our own call centers, DSC offers complete inbound call answering services and outbound voice broadcasting service.

Our call answering service processes phone calls using our award winning interactive voice response (IVR) system that answers calls without an operator.

As designers of IVR systems and software, DSC is uniquely positioned to manage your inbound phone campaigns, saving your organization both time and money.

From external web integration to database access including XML messaging, DSC can provide very custom telephone applications. Plus you will find this call answering service to be quite affordable.

Contact Database today to learn more about our automatic call answering services and systems.

Affordable Call Answering Services

DSC provides more than simple answering services at our call centers. We provide the following advanced functions and features as well:

  • Your Unique 800 Number
  • Calls Answered By Our Phone Systems
  • Optional Professional Voice Prompts
  • Unlimited Menu Selection By Caller
  • Simple To Complex Call Routing
  • Complex Outside Phone Dialing Rules
  • Database Access and Update
  • Website and Server Data Access
  • Text To Speech Data Conversion
  • Call Recording and Messaging Service
  • Online Reporting with Realtime Update
  • Email Notification on Request
  • Much More....

Complete Call Answering Systems

Database Systems Corp. provides a complete line of call answering systems. Our entry level system is a 4 line IVR system call the WIZARD phone system. This series of phone systems includes our IVR development software or comes optionally with our comprehensive software development toolkit. Design your own phone applications or let us provide you with a custom IVR application. Phone applications can be easily ported to our digital T1 IVR system (PACER) when your call volume requires a larger system.

DSC provides IVR software including our IVR wizard development tool for creating interactive voice response applications. This wizard guides you through each step when defining your IVR applications. To create your applications, simply record your phone prompts and fill in the blanks. Simple phone surveys can be put together quickly.

Call Answering Services and Features

  • ACD Services and Call Routing
  • Call Answering Services and Systems
  • Voice Broadcasting Services
  • IVR Phone Answering Services
  • Inbound Call Center Services
  • Campaign Development and Design
  • IVR Phone Application Implementation
  • 800 Answering Services
  • Custom Phone Reporting
  • Automated Telephone Answering Service
  • Call Answering Service Software
  • 800 Service with Database Integration
  • Text To Speech Software Applications
  • Professional Voice Recordings
  • Quality Transcription Services
  • Maintenance Phone Services

Call Answering Service Information

Contact Database to learn more about our call answering and hosted IVR services.