Database Systems Corp. (DSC) has been providing computer related products and services since 1978. These products include call center phone systems and software. DSC provides a reliable and powerful voice broadcasting phone system supporting digital phone lines.

Voice message broadcasting is a modern communications technique that sends phone messages to multiple call recipients at the same time. This voice broadcast media can warn communities, provide political messages, deliver service announcements, and provide group information in a short period of time.

Voice broadcasting campaigns can be established by following a simple wizard or we can provide you with a custom voice application that includes our award winning IVR software.

Contact DSC to learn more about our digital voice broadcasting systems.

Our PACER digital phone systems are industrial quality computers and computer telephony boards from Intel / Dialogic. We custom install your application at our facility - simply plug in your digital phone lines and follow our simple voice broadcasting installation wizard.

• Industrial Quality and Environment PC (Monitor Optional)
• Intel/Dialogic Telephony Card(s)
• 24 - 336 Digital Lines Per System
• Multiple Networked Systems Working In Parallel
• Windows OS
• DSC Phone Software
• Simple Message Delivery
• Message With "Press Through" Call Out
• Automatic FTC Opt Out Compliance
• Multiple Voice Broadcast Programs
• Voice Broadcast Software
• Text To Speech Integration
• Touch Phone Navigation
• Hearing Impaired TDD / TTY Phone device support
• Call Recording
• Message Forwarding

• Customized Voice Broadcast Programs Using IVR Software
• Concurrent Inbound IVR functionality
• LINUX, Unix, Windows Development Kit
• Custom VB Application Development
• XML Push Voice Messaging
• Professional Voice Over Messages
• CRM Expansion Option with Agent Support

Opt Out Technology

With the passage of the new FTC regulations, it is now more important than ever that your automatic Message Dialer gives call recipients the option to be removed from your calling lists. Our PACER voice broadcasting phone dialer has an automatic "Opt Out" option that lets the recipient simply "Press 1...." and the dialed phone number will automatically be placed in a Do Not Call list maintained in the PACER dialer. Subsequent phone lists will be checked against this DNC file.

Additionally, the FTC requires a caller ID be provided with all telemarketing related calls. This number can be answered automatically by our integrated Opt Out program and the caller can remove the phone number by simply entering it on the touchphone keypad. This totally automatic "Opt Out" process requires no human intervention and satisfies the new FTC rules.

VB Management Reports

A key feature of the Voice Message System with our voice mail software is the ability to generate real time reports and graphs. This important measuring system helps you observe and control the performance of your voice broadcasting system with clear and meaningful displays.

Both graphs and charts of operational statistics let you measure the effectiveness of each voice message campaign. The information contained in each of these reports can be downloaded into a spreadsheet format for individually customized reporting. A sample of the reporting capability of our Voice Message System can be seen by clicking on the graphic to your right.

The PACER Voice Broadcasting system fully supports XML Push client/server applications. Application servers can now send XML protocol messages to our PACER phone system to automatically dial a number and play a recorded message.

For hearing impaired phone devices, text is converted to standard TTY / TDD formated messages. For standard phone delivery, text messages can be converted to a voice message using our text to speech application software. Multiple phone numbers can be called and multiple messages delivered (answering machine versus "live" answering), with touchphone response and call transfer capability available for standard phone messages.

To achieve the maximum results from your ivr and voice broadcasting phone programs, consider using our professional voice recording services. We have contracted with several professional voice talents that you can sample by visiting our Voiceover Talent and Voiceovers web page.

These services can be provided to you at affordable prices and can put a finishing touch on your voice broadcasting campaign. The voice recordings can be produced in minimal time at a professional recording studio.

Contact Database to learn more about our digital voice broadcast services and voice broadcasting systems.