ivr software applications library
      Database Systems Corp. BBB Business Review
   IVR AND VOICE BROADCASTING SERVICES AND SYSTEMS Home  |   Contact Us  |   About Us  |   Sign Up  |   FAQ

ivr software library

Information

Interactive Voice Response
IVRS
IVR
IVR Outsourcing
Virtual ACD Systems
IVR Systems
Messaging Service and Systems
Inbound Call Center
Text To Speech Software Interactive Voice Response System
IVR Software Library
IVR Solutions
IVR Services


IVR Software Library

IVR systems interactive voice response

IVR Library Routine Descriptions

The following routine or parameter is maintained in the PACER and WIZARD IVR software library. These routines are developed for programmers who are creating and managing IVR application programs. IVR programs can be written in C/C++ on Windows, Unix and Linux operating environments.



ivr_prompt()

int ivr_prompt(int call, char *wavefile, int allow_interrupt, int max_digits, int timeout, char termchar, int clear, IVRDIGITS *ivrd)

The ivr_prompt function plays a message and retrieves the digits from the specified call.

Parameters

int

call

Specifies which call to retrieve digits from. It can be one of the following values.

CALL_PRIMARY: Collect Digits from the Primary Call
CALL_SECONDARY: Collect Digits from the Secondary Call

char *

wavefile

Null terminated string containing the pathname of the message to play.

int

allow_interrupt

Specifies if a digit can interrupt the prompts. It can be one of the following values.

NO_INTERRUPT: Prompts CANNOT be interrupted by a digit
INTERRUPT: Allow prompts to be interrupted by a digit

int

max_digits

The maximum number of digits to return. This must be less than 32.

int

timeout

The maximum amount of time in seconds to wait for the digits to be entered.

char

termchar

A specific character to terminate digit collection.

int

clear

Clear the buffer before digit collection. It can be one of the following values.

NO_CLEAR: Do NOT clear the buffer before digit collection
CLEAR: Clear the buffer before digit collection

IVRDIGITS *

ivrd

Structure of type IVRDIGITS in which the digits will be returned.

 


Return Value

Returns IVR_SUCCESS on a successful function call. On error the function returns one of the IVR Error Codes.

Example

IVRDIGITS ivrd;
if(ivr_prompt(CALL_PRIMARY,"D:\\ivrdemo\\prompt1.wav",INTERRUPT,1,15,'*',NO_CLEAR,&ivrd) != IVR_SUCCESS){
  ...handle error;
}