ivr software applications library
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ivr software library

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IVR Software Library

IVR systems interactive voice response

IVR Library Routine Descriptions

The following routine or parameter is maintained in the PACER and WIZARD IVR software library. These routines are developed for programmers who are creating and managing IVR application programs. IVR programs can be written in C/C++ on Windows, Unix and Linux operating environments.



ivr_set_call_data()

int ivr_set_call_data(int call, char *ivr_data1, char *ivr_data2)

The ivr_set_call_data function send data from the ivr to specified call. This data will then be passed along to the CRM application.

Parameters

int

call

Specifies which call to retrieve digits from. It can be one of the following values.

CALL_PRIMARY: Collect Digits from the Primary Call
CALL_SECONDARY: Collect Digits from the Secondary Call

char *

ivr_data1

Null terminated string to be passed to the application. The maximum length is 32 characters including the terminating NULL character.

char *

ivr_data2

Null terminated string to be passed to the application. The maximum length is 32 characters including the terminating NULL character.

Return Value

Return IVR_SUCCESS on a successful function call. On error the function returns one
of the IVR Error Codes.

Example

if(ivr_set_call_data(CALL_PRIMARY,"1234","5678") != IVR_SUCCESS){
 ...handle error;
}