ivr software applications library
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ivr software library

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IVR Software Library

IVR systems interactive voice response

IVR Library Routine Descriptions

The following routine or parameter is maintained in the PACER and WIZARD IVR software library. These routines are developed for programmers who are creating and managing IVR application programs. IVR programs can be written in C/C++ on Windows, Unix and Linux operating environments.



ivr_speak_messages()

int ivr_speak_messages(int call, char **prompts, int numprompts, int allow_interrupt)

The ivr_speak_messages function speaks a series of menu prompts to the specified call.

Parameters

int

call

Specifies which call speak to:

CALL_PRIMARY: Speak to Primary Call
CALL_SECONDARY: Speak to Secondary Call

char **

prompts

Array of null terminated string containing the text of the prompts to be spoken.

int

numprompts

Number of propmts in the prompts array.

int

allow_interrupt

Specifies if a digit can interrupt the prompts. It can be one of the following values.

NO_INTERRUPT: Do not allow prompts to be interrupted by a digit
INTERRUPT: Allow prompts to be interrupted by a digit

Return Value

Returns IVR_SUCCESS on a successful function call. On error the function returns one
of the IVR Error Codes.

Example

char *prompts[129] = {
"Press 1 For Sales.",
"Press 2 For Customer Support",
"Press 3 For Billing.",
"Press star to quit."
};

IVRDIGITS ivrd;
if(ivr_speak_messages(CALL_PRIMARY,prompts,4,INTERRUPT) != IVR_SUCCESS){
 ...handle error;
}