Call Services Provider - Tel*Assist

Tel*Assist provides call services and is not affiliated with Database Systems Corp.

About Database Systems Corp. (DSC) DSC provides call center technology and software. Our expertise is in the telecommunications and computer telephony arena. Our products include predictive dialers, IVR interactive voice response systems, ACD automatic call distribution, phone call recording and monitoring solutions, voice message broadcasting systems and http://www.voice-broadcasting-solutions.com/voice-broadcast-services.htm">voice broadcast services.

Database has a comprehensive inbound and outbound call center that lets our clients outsource their phone applications without the added expense of equipment and phone lines. Our phone systems support long distance T1 phone lines as well as analog phone lines. Database also provides a complete suite of CRM Software and CTI software solutions.

Please Note The following organization provides call answering services and products. Information presented on this page was either provided by the company or found on the company's website. Database Systems Corp. does not endorse these services nor warrant the accuracy of this information. For current information, please visit the company's website listed below.

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Tel*Assist

Tel*Assist Call Center Outsourcing Services reliably responds to your call management challenges by developing a complete communications plan for your business.

With expertly trained staff, Tel*Assist provides call center services days, nights, weekends and holidays. Through customer service and operational expertise, Tel*Assist provides a full range of call center services, including program building for customer support, order taking, dispatch and tier 1 help desk.

Organization:


Tel*Assist
400 East 22nd Street
Suite 400A
Lombard, Illinois 60148-6104

Telephone: 888-446-8854

Website: www.telassist.com

Email:

Exceeding Your Expectations

At Tel*Assist, we take the time to fully understand your organization’s work culture and processes before handling your business. Armed with this individualized insight, we get to know your business goals and help you surpass them. The Tel*Assist difference means knowing our customers and knowing how to achieve what they want…then doing even more.

Our Customer Service staff will work with you to meet your needs. We'll coordinate with your telecommunications providers to ensure a smooth transition.

Answering Service Systems

Answering System

Database Systems Corp. offers an affordable and expandable call answering system. This 4 analog line IVR system includes our IVR Wizard software or comes optionally with our comprehensive IVR software development toolkit.

You can program your own system or we can provide you with a custom IVR application. These applications can be easily ported to our digital T1 IVR system (PACER) when your call volume requires a larger system.

DSC provides IVR software for creating interactive voice response applications. This wizard guides you through each step when defining your IVR applications.


IVR phone applications can be developed quickly. Just record your phone prompts and fill in the blanks. Phone surveys can be put together in a logical and simple fashion.

Product Information