Call Services Provider - Encompass Call Center Services
Encompass Call Center Services provides call services and is not affiliated with Database Systems Corp.
About Database Systems Corp. (DSC) DSC provides call center technology and software. Our expertise is in the telecommunications and computer telephony arena. Our products include predictive dialers, IVR interactive voice response systems, ACD automatic call distribution, phone call recording and monitoring solutions, voice message broadcasting systems and http://www.voice-broadcasting-solutions.com/voice-broadcast-services.htm">voice broadcast services.
Database has a comprehensive inbound and outbound call center that lets our clients outsource their phone applications without the added expense of equipment and phone lines.
Our phone systems support long distance T1 phone lines as well as analog phone lines. Database also provides a complete suite of CRM Software and CTI software solutions.
Please Note The following organization provides call answering services and products. Information presented on this page was either provided by the company or found on the company's website. Database Systems Corp. does not endorse these services nor warrant the accuracy of this information. For current information, please visit the company's website listed below.
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Encompass Call Center Services
The ultimate in Personalized Answering Service. Our Call Specialists are available around the clock to take your calls professionally and courteously.
We are here to help your business grow by providing you with a dedicated, toll-free 800 number that is exclusively yours. You can publish it and have your callers use it toll-free from anywhere in the U.S. When you want your local telephone number answered simply forward them to your assigned 800 number.
We take your calls and deliver you timely, complete messages, any way, any place, any time you wish. 24 hours a day, 365 days a year.
Company Profile Information
Encompass Call Center Services
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Whether callers call on our toll-free number or we follow-up on leads for you, we can take orders for your products and services and get them back to you by telephone, fax, email, enter directly on your website or in any format you choose.
We will follow-up on any direct mail pieces you have sent out to make sure your message has been received by the intended recipients and even schedule a follow-up call from you!
Our Call Center agents are trained to get your scripted message to your target audience whether callers call on our toll-free number or we follow-up on leads for you.
From answering your phone to scheduling and confirming appointments, our agents handle it all, courteously and professionally.
Answering Service Systems
Database Systems Corp. offers an affordable and expandable call answering system. This 4 analog line IVR system includes our IVR Wizard software or comes optionally with our comprehensive IVR software development toolkit.
You can program your own system or we can provide you with a custom IVR application. These applications can be easily ported to our digital T1 IVR system (PACER) when your call volume requires a larger system.
DSC provides IVR software for creating interactive voice response applications. This wizard guides you through each step when defining your IVR applications.
IVR phone applications can be developed quickly. Just record your phone prompts and fill in the blanks. Phone surveys can be put together in a logical and simple fashion.
Contact Database to learn more about our call center products including our interactive voice response and voice broadcasting services.