EasyIVR Tech Library
Telephone Answering Services
This section of our technical library presents information and documentation relating to answering service systems and phone answering services. At Database Systems Corp. (DSC), we offer complete inbound call center and outbound automated phone services. Our inbound call center processes phone calls using our interactive voice response (IVR) system that answers calls without an operator.
Organizations looking to reduce costs and to improve customer service can now contract their inbound 800 answering service and outbound voice messaging programs at our automated call center facility.
As designers of call answering systems and phone answering service software, DSC is uniquely positioned to manage your call answering service and 800 number service campaigns saving your organization both time and money. Because our phone answering service software was created in-house, we can deliver comprehensive 800 number outsourcing quickly -- providing you with a competitive advantage in the marketplace.
From external database access to web integration including XML messaging, DSC can provide very custom phone applications. Plus you will find our 800 phone service to be quite affordable.
Work-From-Home: Answering Service Businesses
How to Obtain Clients
The closer you are to a large metropolitan area, the greater your
potential for income in a home–based answering service. However, small
towns are also in need of your services. Many of the businesses may be owned
and run by a sole proprietor who spends the bulk of the day outside the
office and away from the phone. Virtually anyone who works away from his or
her business might have need for an answering service. Salespeople, repair
services, people on call (like towing services), survey organizations and
firms that might use the computer–based automatic dialing system are all
potential clients to whom you can offer your phone services.
The phone book, the local newspaper, the small “Pennysaver” type of
publications and community bulletin boards are all places where you can find
the type of business most likely to be interested in your service. This will
give you a solid local list with which to begin your prospecting.
The businesses that can utilize your ability to advertise for them using
the phone are substantial, and include:
- Retail stores
- Credit agencies
- Wedding services
- Furniture stores
- Employment agencies
- Collection agencies
- Dance schools
- Carpet cleaners
- Car washes
- Video stores
- Pet services
You will probably start out with a few message
service contracts, requiring only a few lines, but you could easily work
your way up to dozens of lines and services. Remember to ask your early
clients for referrals to others whom they may feel could use your service.
Your existing clients are the best source for leads!