We are conducting
a test of Phone-R-Us's interactive voice recognition system. Your
input is valuable to us, and we would appreciate if you could give
us feedback as you work your way through the tasks.
This is not
a test of your skills, but more importantly, a test of the system.
Please be honest with your feedback, as it will only help us in
our endeavor to improve this system.
If there are
thoughts you have as you are working through the tasks, kindly voice
them aloud, so the tester can ask you for some of your thoughts.
Our goal is
to obtain feedback on the voice, task flow, and wording of the system
prompts. The tester will ask you certain questions at the end regarding
your overall impression.