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Voice Broadcasting Auto Dialers
Using our PACER and WIZARD phone systems, we can broadcast voice messages and service announcements to your clients and community. Phone call messages can be automatically generated using our XML Push technology.
Our phone message service can place one call or millions of calls. Pre-recorded messages can be played to either individuals and answering machines or just to individuals. Different messages can be played to an answering machine versus an individual.
Contact DSC today. to learn more about our voice broadcasting service and auto dialer phone systems.
Phone Call Is Good Medication Reminder
www.applesforhealth.com
A pilot study conducted by nurses at the Hartford Institute for Geriatric Nursing suggests a simple telephone call is an effective reminder for elderly patients to take their medication.
Terry Fulmer of the New York University-affiliated institute and colleagues designed three groups of volunteers age 65 and over who lived alone and had to take medicine for their congestive heart failure. One group simply received their medication, another also received a daily phone call, and the third a daily videophone call.
The study lasted 10 weeks and evaluated patient compliance to their medication regimen. Fulmer found no difference between the telephone and videophone groups, but both groups took their medicine much more reliably than those who did not receive a phone reminder.
Fulmer says, "With the advent of managed care and cuts in home care reimbursement, the ability to enhance medication compliance by such simple means as a telephone call is important."
What is Interactive Voice Response (IVR) and Voice Broadcasting (VB) and how can it be applied to different ivr applications?
Visit our Call Center Outsourcing web pages to learn more about these products and services. Contact DSC to learn more about our IVR services and IVR software solutions.
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